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Easy Returns

Returns within 30 days full refundable

Worldwide shipping

Fast and easy shipments all over the world

Support team

hello@drakenbergsjolin.com

Customer Service

What can we help you with?

Frequently asked questions

You will get a confirmation e-mail when your order is placed and another one when your order is completed(on its way to you.) The expected delivery time for ‘Standard’ shipping is following:

2-3 days to Sweden
5-7 days to Europe
up to 2 weeks for the rest of the world

Please note that the delivery times provided are guidelines only, and do not take into account possible delays when in transit.

If you have placed an order, it cannot be edited. The order must then be canceled and you can place a new order to correct the changes.

We offer 30 days full refund return policy. If you wish to make a return of your order kindly follow the steps of the form that you received inside your package. If you have any questions or lost the return paper inside the package, kindly contact: hello@drakenbergsjolin.com

The product must be returned in good condition with unbroken sealing and in its original box. The product must be unused and in sellable condition to be an approved return.

It depends on what material your jewelry is. Silver might get oxidized over time and will need some love with a silver polish cloth or silver dip. By taking good care of your precious jewelry it will last for a lifetime.

For all the material: Silver, Gold, Diamonds, Pearls and Gemstones. Please see our full guide how-to take care of your jewellery HERE.

Email us

Reach out to our customer care support team

hello@drakenbergsjolin.com

For press

Contact details for company related matters

PR and Collaborations
press@drakenbergsjolin.com

For Retailers

Contact details for our existing or becoming retailers

Jeanette Hedqvist
jeanette@drakenbergsjolin.com

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