We dispatch the same day for orders placed before 12:00 (CET), Monday to Friday. You will get a confirmation e-mail when your order is placed and another one with tracking when it is on its way to you. Expected delivery times for standard shipping:

2–3 days to Sweden
5–7 days to the rest of Europe
up to 2 weeks to the rest of the world

Please note that delivery times are guidelines only and do not take into account possible delays in transit.

Shipping is free on all orders over 990 SEK – in Sweden and worldwide.

For smaller orders, shipping is 59 SEK within Sweden and 129 SEK to the rest of Europe and the world, converted to your currency at checkout.

Here are the full details of our Shipping Policy.

Yes! Shipping is free on every order over 990 SEK, wherever you are in the world. Your cart shows how much is left to reach free shipping, in your own currency.

Yes, we ship all over the world, and orders over 990 SEK ship for free. Prices are shown in your local currency.

For orders to countries outside the EU, such as the UK, the US and Switzerland, import duties and taxes are calculated and shown at checkout where applicable, so you know the full price before you pay.

Yes! At the checkout you can choose a separate billing and shipment address. If you have any further questions, please contact customer service.

If you have placed an order, it cannot be edited. The order must then be canceled and you can place a new order to correct the changes.

Each piece of jewellery comes in Drakenberg Sjölin’s original recycled box, together with a small card telling the design inspiration behind the collection.

If you would like to change items from your purchased order you make a return on the selected items and simply place a new order online.

You have 30 days to decide what you would like to do with your received items.

We offer 30 days full refund return policy. If you wish to make a return of your order kindly follow the steps of the form that you received inside your package. If you have any questions or lost the return paper inside the package, kindly contact: hello@drakenbergsjolin.com

The product must be returned in good condition with unbroken sealing and in its original box. The product must be unused and in sellable condition to be an approved return.

A refund request can be submitted within 30 days after the purchase is made.

In the case when the product has been unused with unbroken sealing in its original box you are eligible for a full refund.

We offer free returns within Sweden, kindly follow the steps of the form that you received inside your package. By making a return outside of Sweden you have to arrange the shipment yourself and we recommend you to choose an option with tracking. Drakenberg Sjölin will not pay the cost of the delivery unless your order is damaged and therefore seen as a claim/reclamation.

Yes! All jewellery produced is 100% nickel-free.

It is perfectly possible to find out your ring size without an existing ring. Here’s how to measure ring size with a string:

• Use a piece of string and wrap it around your finger
• Make a mark on the string where it meets the end of the string
• Straighten the string and measure it from end to mark with a ruler – now you know the circumference of your finger.
• You can then go to our online store and enter the ring your are interested in and check out the size guide to see which size best matches the measurement you have obtained.

Yes! We sell digital gift cards that can be used on our entire collection in the online store. They are valid for two years from the purchase date.

Please note* during this period, gift cards can only be purchased in SEK. To buy one, first change the currency (located at the bottom left of this page), then use the search bar to find "Gift Card."

For this period of time, you can only buy earrings as a pair.

Yes, not a problem! However, it is not a service that we offer. But we can help you to get in touch with a goldsmith.

It depends on what material your jewellery is. Silver might get oxidized over time and will need some love with a silver polish cloth or silver dip. By taking good care of your precious jewellery it will last for a lifetime.

For all the material: Silver, Gold, Diamonds, Pearls and Gemstones. Please see our full guide how-to take care of your jewellery HERE.

All our products are subject to quality control.

Our warranty provides a guarantee against manufacturer defects.

The guarantee covers any manufacturing, design, or material defect.

It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects.

Customers wishing to make a complaint regarding errors need to contact us within 48 hours after receiving the product. Drakenberg Sjölin pays the return fee if the claim is approved.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

Learn more about our store's safe checkout experience (powered by Shopify) here.

We accept Visa, Mastercard, American Express, Apple Pay, Google Pay, Shop Pay and Klarna, as well as local payment methods such as iDEAL, Bancontact and MobilePay. The options available in your country are shown at checkout.